Risk and Decision

Harry Crowther
Customer Service Project Manager
Harry Crowther is an APM-certified Project Manager at Northern Powergrid, where he manages the Customer Service project portfolio — aligning change initiatives with strategic goals and driving customer-centric improvements across the organization. With five years of experience delivering people-centred projects across multiple industries and over five years in management leading diverse teams through complex, high-stakes environments, Harry brings a practical perspective on portfolio delivery and stakeholder alignment.
At Northern Powergrid, Harry has designed and implemented processes that strengthen collaboration across business units, improving both project performance and strategic alignment. He is passionate about building trust, enabling innovative change, and creating the conditions for teams to deliver at pace within structured governance frameworks.
Harry holds APM certification in project management.

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