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Every day, organizations act on patterns in what people say and write. But a pattern is only useful if you can prove it's real.
You can't control the volume of material or the ambiguity of language. You can control how systematically you code it and document every decision.
"The Essential Guide to Content Analysis" walks you through the steps, from familiarization to reporting, so you can move from coded data to defensible insights.
Here's what's inside:
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